The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I create custom gifts using a customers own items. For the equestrians, I will design using colors of their choice,photo linings in my bags and I incorporate their own tack into their piece. I also create custom wedding bags using a piece of fabric that means something to a customer(mothers wedding gown for example) or a photo lining. These are only a sampling of ideas. If you can think it, I can make it.